MISSION STATEMENT It is the aim of White Horse Employment and Professional Resources to remain a leading independent agency and to provide an unrivalled service to clients and candidates alike. We wish to establish and maintain long term relationships, operate ethically and professionally and to offer a guarantee to “do our very best” at all times. As a company we will recognise both our legal and social responsibilities. We will plan for strategic growth, attained through investing in and developing our staff and provide a working environment which recognises and rewards individual contribution, and encourages personal involvement. DIRECTORS Mandy Paterson MREC Managing Director and Branch Manager Mandy has a wealth of experience with client liaison and has spent 9 years within White Horse Employment both at Manager and Director level. Prior to this she ran her own business and worked at executive management level within the travel and tourism industry in senior client liaison roles. Her particular expertise is overseeing and developing our team of consultants and ensuring client accounts receive the level of service promised. She is currently the South West Regional Director of TEAM (The Employment Agents Movement) and is well versed in networking with and overseeing projects in conjunction with other organisations and TEAM members for larger or more specialised requirements. Beverley Glover FREC Director & Senior Recruitment Consultant for Professional Resources Beverley spent 18 years working as a Personnel Manager in the private sector, latterly within a large manufacturing group with local responsibility for over 400 employees. A member of the IPD (by qualification) until 1998, and currently a Fellow of the Recruitment and Employment Confederation, she was for many years a member of the local Personnel Forum and worked on a number of projects with Wiltshire Tec. Her recruitment experience spans 26 years interviewing candidates up to Director level. She is trained in the use of the Psychometric system the company has invested in, is experienced in handling bespoke recruitment projects including writing adverts, job descriptions, performing selection interviews, is a keen advocate of training and development, and has recently been invited to participate in the REC mentoring scheme. COMPANY HISTORY White Horse Employment was established in 1988 and specialises in providing recruitment solutions for Professional and Office Support vacancies. Mandy Paterson, Managing Director and Beverley Glover, Director, are supported by a team of Recruitment Consultants, Managers, accounts and admin staff and a specialist marketing department and are longstanding members of the Recruitment and Employment Confederation (REC), TEAM (The Employment Agents Movement) and other local associations. Winners of the National Age Positive Recruitment Excellence Awards and finalists of the Wiltshire Business of the Year Awards for two consecutive years, the company has a philosophy of providing a quality service - finding the right jobs for their candidates, and the right candidates for their clients. They believe "selling jobs" to people is not what the recruitment industry should be about, their commitment is to provide a high level of customer service and their success in both Regional and National Awards, shows their commitment to achieving this. Membership of the REC is an essential feature of the company's ongoing strategy, it provides a strict framework for reputable agencies to work within, helps represent the industry at government level and promotes the advantages of engaging temporary workers, championing their employment rights. The company offers both temporary and permanent staffing solutions, with it's expert division "Professional Resources" catering for the more specialist management and professional opportunities. Registration is free for all candidates, and offers an opportunity to exploit the "hidden" job market. Many of the positions are not advertised by the employer/client directly and a large number of clients place their vacancies on a sole agency basis. As well as offering recruitment services, the company has on site training facilities, a Personality and Job Profiling system, skill assessment programmes and Personnel Consultancy. This company's approach to the Recruitment Service is refreshing because the emphasis is on quality of service and building long-term relationships rather than making short-term profit. PRIVACY STATEMENT White Horse Employment Network Ltd are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you. Data Protection Act 1988 We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data. Our Data Controller is Beverley Glover. Use and collection of personal information In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you wish to register with us you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise. Cookies There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. Security We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default. COMPLAINTS PROCEDURE We will always respect your confidentiality, and will do our utmost to resolve any issues with which you are unhappy. We will strive to constantly meet or exceed standards and will be accountable to the REC for breaches of the code of Good Recruitment Practise. If you are unhappy for any reason, please do not hesitate to raise the matter with us - a copy of our complaints procedure is available in our reception (or available on request). EQUAL OPPORTUNITIES EMPLOYER White Horse Employment is an equal opportunities employer and does not discriminate with regards to race, age, gender, disability, marital status or pay structures. Applicants are screened and selected purely on their skills and their ability to carry out a temporary, contract or permanent position. Candidates are supplied in accordance with the Employment Agencies Act 1973. We are supporting the Government Age Positive campaign which promotes the benefits of employing a mixed-age workforce to include both older and younger people. Agencies should encourage clients to make decisions regarding recruitment that do not discriminate against an individual because of their age. For further information please see www.agepositive.gov.uk SMOKING POLICY Our policy is intended to ensure that all staff and visitors to White Horse Employment (“the company”) premises benefit from a smoke-free environment. The aim of the policy is to guarantee the right of non-smokers to breathe smoke-free air at work, whilst also taking into account the needs of those who smoke. The policy is not concerned with whether people smoke, but with where they smoke whilst at work. 1. The company takes the view that smoking constitutes a fire risk and a hazard to the health of all its employees, both smokers and non-smokers (as a result of “passive smoking”) 2. Smoking will not be permitted in any area. This restriction applies at all times, including outside normal working hours 3. All visitors, temporary staff, contractors and clients will be expected to abide by the terms of the smoking policy. Appropriate signs will be displayed at all entrances to the premises and employees will tactfully remind visitors of the policy, if necessary For any further information regarding our policies, please contact trowbridge@wh-employment.co.uk © White Horse Employment Network Ltd, all rights reserved, commercial copying and lending prohibited.