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Vacancy Details
Job Title : Customer Service Executive
Ref : P5615
Location:  Chippenham / Wiltshire
Category:  Data Entry / Customer Service / Contact/Call Centres / Clerical / Administration / Office Support
Division:  Permanent Division
Salary:  Salary negotiable dependent on experience plus benefits including bonus, pension and 25 days holiday
Job Type: 

Are you a Customer Service professional looking for a new challenge?  If so, our well-respected local client has an urgent requirement for a Customer Service Executive to join their team. 

As Customer Service Executive, duties will include managing a number of client accounts including dealing with queries by phone and email as well as processing orders, arranging delivery schedules and taking ownership of queries and rectifying problems to ensure a positive outcome.
You will also be liaise with a number of internal departments, therefore good communication skills are a must along with a confident telephone manner and a high level of IT literacy including a working knowledge of Microsoft Excel, Word, E-mail and PowerPoint.  Previous experience in a challenging customer services role is essential along with the desire to provide the very best customer service.  You will also need excellent organisational skills and the ability to juggle a variety of different tasks with ever-changing priorities.  
Due to the nature of the role, occasional travel to see clients will also be required.
This is an excellent opportunity to join a great local employer; please do not delay in responding today – immediate start available!