This website uses cookies to store non-personal data in order to function properly.
Privacy laws effective from May 2012 mean that you need to confirm your consent
for us to store a cookie. You can find out more about cookies here.
Accept Cookies? YES
New Year Career Resolutions Moving your career in an improved direction is always a good thing; here are our top three New Year'... January 2nd 2019 , 1 Comment Click here to read more >
What do jobseekers say?
  I just wanted to thank you for taking the time to keep me in the loop about my application....more  
Joshua
Vacancy Details
Job Title : Customer Services Executive
Ref : T5587
Location:  Chippenham / Wiltshire
Category:  Data Entry / Customer Service / Contact/Call Centres / Clerical / Administration / Office Support
Division:  Temporary Division
Salary:  9.00 per hour
Job Type: 
APPLY NOW
Temp-Perm

Do you pride yourself on delivering exceptional customer service? Do you have an excellent telephone manner? Are you able to work efficiently? If yes, we have an excellent opportunity to join an “employer of choice” for an initial temporary assignment that could become permanent for the right applicant!

 
Our client is looking for a Customer Service Officer to work as part of a team delivering a high quality, professional and tailored customer service using a range of communication methods, to ensure that wherever possible customer requests, enquiries and complaints are resolved at the first point of contact.
 
The successful applicant will be answering a busy helpline and trying to resolve queries and issues at first pint of contact and subsequently escalating where necessary.
 
  • Assess and resolve enquiries, requests and complaints, primarily on the telephone.
  • Managing the reception service on a rota basis
  • Ensure that customer enquiries are resolved at first point of contact unless specialist or further investigation is required
  • Able to handle all calls efficiently and effectively whilst giving the best in customer service
  • Pro-actively supporting the team where possible
  • Ad hoc duties as required.
 

This is an excellent opportunity to join an employer of choice, do not delay, submit your CV to us today!



GET SIMILAR JOBS BY EMAILBACK TO JOBSADD TO SHORTLIST