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Vacancy Details
Job Title : Customer Service Administrator
Ref : 79A
Location:  Chippenham / Wiltshire
Category:  Customer Service / Clerical / Administration / Office Support
Division:  Temporary Division
Salary:   £10.00 per hour
Job Type: 

Are you looking for a new customer service role where you can really add value and make a difference? Do you have previous experience and knowledge with SAP, MRP or ERP? Our client is long established and progressive employer of choice, looking for a Customer Service Administrator to work closely with the customer service team on an ongoing temporary basis.
In addition you will be responsible for:
  • Ensure orders are processed and fulfilled to customers’ satisfaction
  • Process purchase orders (Sales Quotes & Orders)
  • Follow up with customer requests and secure relevant data to share with Sales Team
  • Resolve Customer Problems
  • Identify difficult or complex customer concerns
  • Manage assigned customer accounts
  • Coordinate with planning and warehouse to minimize delivery issues
  • Review and update all customer response form letters
  • Any other ad hoc duties as and when required 
Experience and knowledge of electrical components and technical customer service would be advantageous 
To be successful in this hands-on role, you will have previous experience of Customer Service within an electrical manufacturing industry. You will also possess excellent administration and communication skills as you will be dealing with customers both internal and external. Experience with Windows based manufacturing operating systems strongly preferred such as SAP, MRP, ERP. 

If you have the experience to take this role and make it your own, please get in touch today, immediate start available!