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Vacancy Details
Job Title : Customer Service Executive (Italian Speaking)
Ref : C6018
Location:  Melksham / Wiltshire
Category:  Customer Service / Contact/Call Centres / Clerical / Administration / Office Support
Division:  Contract Placements
Salary:  Salary negotiable dependent on experience plus benefits including bonus, pension and 25 days holiday
Job Type: 
Contract (Fixed Term)

Are you a fluent speaking Italian Customer Service professional looking for a new challenge? If so, our well-respected local client has an urgent requirement for an Italian Customer Service Executive to join their team on an initial 6-month contract. 

As Customer Service Executive, duties will include managing a number of client accounts including dealing with queries by phone and email as well as processing orders, arranging delivery schedules and taking ownership of queries and rectifying problems to ensure a positive outcome.
To success in this role you will require the ability to build sustainable relationships and trust with customers’ through open and interactive communication. With the ability to converse effectively with verbal and written Italian skills. Able to work to key objectives and KPi to ensure outstanding customer service is maintained with clients, Excellent communication skills are a must along with a high level of IT literacy including a working knowledge of Microsoft Excel, Word, E-mail and PowerPoint. Previous experience in a challenging customer services role is essential along with the desire to provide the very best customer service. 
This is an excellent opportunity to join a great local employer; please do not delay in responding today – immediate start available!