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Vacancy Details
Job Title : Technical Support Advisor
Ref : P5666
Location:  Warminster / Wiltshire
Category:  Customer Service / Contact/Call Centres / IT & Technical
Division:  Permanent Division
Salary:  To 16,000 per annum, depending on experience, plus benefits including pension and free parking
Job Type: 

Are you in your element when you help others and provide a friendly service? Do you have a passion for gadgets and the latest technologies? Answering yes could open a new opportunity for you, as our welcoming and dedicated client is seeking Technical Support Advisors to join their team.

In your role as Technical Support Advisor, you will be involved in providing advice to a high volume of clients with regards to trouble shooting current consumer technologies. Taking inbound calls (and also live chat and callbacks), you will record their database and deliver support to assist with fault diagnostics and technical issues which includes repairs and collections as well as general assistance with all enquiries.
The successful candidate will be technically minded and will have a general interest in technology, in particular electronic devices.  With a passion for problem solving, you will also possess the hunger to learn and develop. You will have previous experience providing high level customer service in a retail or office environment and will have good knowledge of computer systems including MS Office suite.
Please note: Due to location, your own transport is essential – free parking is available.
Our client highly value their staff and this fantastic opportunity will not be on the market for long, would you like to be considered? Apply Now!