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Vacancy Details
Job Title : Customer Service Advisor
Ref : T86
Location:  Warminster / Wiltshire
Category:  Customer Service / Office Support
Division:  Temporary Division
Salary:  £8.50 per hour
Job Type: 
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Temp-Perm

Are you currently in a customer service role and have excellent communication skills? We are looking for a loyal and dedicated individual that can join our clients successful and expanding local business in a temp to perm position.
 
This is a varied and busy position that will provide daily challenges to the successful applicant. Your duties will include:
  • Answering incoming calls
  • Logging calls on software (Clik)
  • Enter all calls on client Budget Spreadsheet Control and pass all reactive calls to subcontractors and partner companies
  • Chasing suppliers/contractors for updates, ETA’s
  • Co-ordinate any issues in conjunction with reactive call outs
  • Processing documentation (worksheets, customer orders etc) and assigning to the correct job on database, updating records.
  • Dealing with suppliers and sub-contractors by email & phone to obtain documentation and resolution of queries
  • Liaising with clients and suppliers where necessary in the resolution of requests for information and queries
  • Communication and updates to Area Managers and sites by email and telephone
  • Process jobs to completion ready for passing to accounts department for invoicing
  • Any other administrative roles that are required to facilitate good customer service
The candidate will be happy with responsibility, working on their own and being a key holder.
 
The hours for this role are Monday to Friday 12pm-9pm
 
The successful applicant must have strong administration experience, highly organised, with a good level of IT literacy.
 
You must be customer focused and have excellent communication skills and professional telephone manner.
 
12 week temp to perm with pay rise given when successfully made a permanent member of staff.
 
In return, our client offers a friendly working environment. An excellent opportunity for the right applicant.

If you are immediately available, submit your CV to us today! 



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