Customer Care Manager

Location Melksham
Job type: Permanent
Salary: £40000.0
Contact name: Stevie McCraith

Contact email:
Job ref: 625
Published: 29 days ago
JOB TITLE: Customer Care Manager LOCATION: Trowbridge SALARY & BENEFITS: Salary DOE up to £40k HOURS:37.5

White Horse are proud to be partnering with a well established leading international consumer goods business based in Wiltshire. We are looking for a well established customer care manager who has a passion for delivering amazing customer service for a premium brand. The role will focus on improving the customer service and support strategy and operational processes, including potential future service and support offerings. You will lead a team delivering consistent, excellent customer experience for the family of brands via all communication channels including phone, email, chat, customer surveys, social media, and text.

If you have a minimum of 3-5 years experience of managing a customer service contact centre we would love to hear from you.