IT Support

Location Chippenham
Job type: Permanent
Salary: £30000.0
Contact name: Stevie McCraith

Contact email: stephen.mccraith@wh-employment.co.uk
Job ref: 1922
Published: 8 months ago
JOB TITLE: IT Support LOCATION:Melksham SALARY & BENEFITS: 28-30k HOURS:37.5
 

Seeking an IT Support Technician to provide friendly, helpful technical assistance to computer users onsite/remote.

  • Running diagnostic tests to identify and troubleshoot technical problems
  • Installing, modifying, repairing, and upgrading computer hardware and software
  • Identifying and escalating complex issues to higher tiers of support
  • Documenting support cases with details of issues and resolutions
  • Participating in ongoing training to expand technical knowledge

Requirements:

  • Knowledge of commonly used operating systems, software, databases, networks
  • Strong problem solving and customer service skills
  • Ability to communicate technical information to non-technical users