White Horse are supporting an award winning, high growth business, to appoint an IT support engineer to provide technical support to staff face to face and remote.
This role will be a great fit for you if:
Excellent customer service skills gain in a busy work environment
Ability to prioritise and manage tasks
Computer literate with experience of using IT systems including MS Office 365 programs regularly in a business environment.
Ability to explain technical issues clearly and simply to non-technical people
Previous experience in an IT support role
Experience of service management ticket based systems.
Experience of 1st and 2nd line support
Understanding of IP and networking
Experience using Keyloop Autoline Rev8 - DMS.
Computing or IT support qualification
Microsoft Certified Professional accreditations.
JOB TITLE: IT Support Engineer
LOCATION: Trowbridge
SALARY & BENEFITS:£28k
HOURS: 37.5