IT Support Engineer

Location Ringwood
Job type: Permanent
Salary: £0.0
Contact name: Brian Collyer

Contact email:
Job ref: 1919
Published: about 1 month ago
White Horse Employment is pleased to be working with a Ringwood-based IT consultancy in their search for a level 2 IT Support Engineer.

The role requires you to be able to travel to clients, making your day-to-day role varied. Another perk of the role is reporting to a highly knowledgeable IT manager who will help guide and support you. The office is surrounded by natural beauty that you will be able to take advantage of during your lunch and commute.

The ideal candidate will be determined by their general knowledge of hardware and software applications such as Azure, Active Directory, and Microsoft 365/Office.

duties will include
: • Provide first line technical support to internal users, resolving issues in a timely manner
• Troubleshoot hardware, software, and network problems, escalating complex issues to the appropriate teams
• Install, configure, and maintain desktops, laptops, and networks
• Assist with user account management and access control
• Collaborate with other IT teams to ensure smooth operation of systems and services Document incidents and resolutions in the ticketing system)

Salary offered = £25,000-£30,000