Service Delivery Manager

Location Chippenham, Wiltshire, England
Discipline: Technology
Job type: Permanent
Salary: £45000.0
Contact name: Stevie McCraith

Contact email:
Job ref: 704
Published: 5 days ago
JOB TITLE: Service Delivery Manager LOCATION: Remote SALARY & BENEFITS:Upto £45k HOURS:37.5

We are looking for a Service Delivery/Programme/Development Manager to join a busy international client. Ideal background would be someone coming from a big software house working within the following sectors: Higher Education, Healthcare , Insurance & Transportation.


Desired Experience

  • Understanding of the public procurement processes and how to drive a successful outcome.
  • Knowledge of P & L management or business management
  • Willing and able to travel extensively within the UK


Key Area’s

  • Generate defined plans to support and progress Development plans, including product roadmap and modules
  • Development Team Strategy Plan
  • You will be accountable for monitoring and controlling the R&D Budget as well as ratio for the Business
  • Monthly P&L review
  • Working with the Operations Manager to introduce, refine and monitor PMO and sprint processes. The focus include:
  • Monitoring throughput and deadlines
  • Improving processes to increase efficiency
  • Developing and performance managing individuals to shared goals based on the VBU strategy
  • Reducing cost to deliver
  • Improving quality
  • Improving engagement
  • Review progress against GAP process and QSR planning
  • You will build team capacity and cross skills capability to reduce single points of support
  • You will maintain an in-depth awareness of market and industry trends.
  • Knowledge shared and added to the Development Team strategy plan, updated quarterly