Welcome to Pillar
Pillar is White Horse Employment’s Recruitment Process Outsourcing (RPO) model, designed to support organisations through the peaks, pressures and unpredictability of modern hiring.
A people-first, end-to-end recruitment and talent sourcing solution built to grow and flex with your business. Whether you’re managing short bursts of hiring, specialist projects or longer-term recruitment demand, our RPO models provide tailored support where you need it most. From improving individual processes to reshaping your recruitment and candidate journey.
Pillar isn’t about outsourcing recruitment.
It’s about strengthening it where and when you need it most.
Need to turn process into power? Get ready to outperform.
Turn our support into your strength
One Trusted Partner
Our expert White Horse consultants will plug into your existing team and take ownership of the specific parts of the hiring process that are slowing you down the most. No handovers. No friction. Just experienced operators doing the work with governance, process and delivery inbuilt.
Built on decades of experience
Shaped by today’s market
Designed to support organisations at every stage of growth
Want to find out more about RPO? More Info.
Flexible Modules, Tailored to Your Needs
This is not a one-size-fits-all, Pillar is flexible by design, co-created and bespoke to each clients’ requirements.
Our plug and play modules are designed to support you with sourcing, screening, coordination, data reporting, candidate care and much more, allowing you to scale up or down as your needs change.
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Modular RPO
A flexible recruitment delivery model designed around your priorities. Support is provided where it’s needed most, from sourcing and screening through to interview coordination and offer management, without disrupting your existing hiring structure
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Project RPO
A defined recruitment project with a clear scope, timeline and outcome. This model is well suited to periods of increased hiring, new initiatives or hard-to-fill roles, providing focused delivery while protecting candidate experience and internal capacity.
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Embedded RPO
An experienced White Horse recruiter working as an extension of your team. We embed into your business, systems and culture to deliver consistent, high-quality hiring support, while maintaining visibility, control and continuity.
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Full RPO
A fully managed recruitment partnership designed for organisations with ongoing, high-volume or multi-site hiring needs. We take end-to-end responsibility for recruitment delivery, governance and performance, working closely with HR, TA’s and business leaders to create a consistent, scalable and high-quality hiring experience.
The Benefits of RPO
Lower long-term cost per hire (30 - 40% reduction in total recruitment costs)
50% average reduction in time hire
Stronger employer brand and candidate experience
Data-driven decision making
Less reactive hiring. More strategic control
Want to feel the benefits? Let's get started.
Will RPO work for me?
Recruitment process outsourcing is suitable for organisations struggling with:
Sudden hiring spikes
Consistent, hard-to-fill roles
An overwhelmed internal talent acquisition team
Inconsistent processes and poor candidate experience
Compliance-heavy hiring processes
Limited sourcing reach or market visibility
Any of these feel familiar? Get in touch.
B-Corp Values at Our Core
As a B-corp certifed business, we understand that recruitment impacts people, businesses and communities, and we believe it should be done responsibly.
Built on B-Corp principles, our RPO models embed our ethical, inclusive and transparent hiring practices directly into your talent acquisition process.
Fair, bias-aware hiring practices
Inclusive sourcing strategies that widen access to diverse talent pools
Consistent, respectful candidate journeys
Transparent, responsible recruitment processes
FAQs
What is Recruitment Process Outsourcing (RPO)?
Recruitment Process Outsourcing (RPO) is when a business partners with an external provider to manage part or all of its recruitment process. The RPO provider operates as an extension of the internal hiring team rather than a traditional recruitment agency.
RPO can cover sourcing, screening, interview coordination, candidate communication, compliance and reporting. The aim is to improve hiring quality, speed and consistency while reducing cost and pressure on internal teams.
How does recruitment process outsourcing work?
Recruitment Process Outsourcing works by embedding an external recruitment team into your existing hiring process. The RPO partner aligns with your systems, brand and hiring needs, then takes ownership of agreed stages of the recruitment lifecycle.
RPO models are flexible, allowing support to scale up or down as hiring demand changes.
Would recruitment process outsourcing work for my business?
Recruitment Process Outsourcing works well for businesses that are hiring at scale, struggling with hard-to-fill roles, or experiencing pressure on internal recruitment teams. It is also effective in regulated or compliance-heavy environments.
Modern RPO models are flexible and suitable for small, medium and growing organisations - not just large enterprises. If your business needs more hiring capacity, better sourcing or a more consistent recruitment process, RPO is likely to be a good fit.