Customer Service Advisor

Location Bath
Job type: Temporary
Salary: £0.0
Contact name: Dan Churnside

Contact email: dan.churnside@wh-employment.co.uk
Job ref: 2395
Published: 21 days ago

Are you looking for a temporary opportunity to join a passionate and innovative professional services company based in Bath.

My client is seeking an Customer Service Administrator working closely with the customer care team.

Key Responsibilities:

  • Diagnostic of customer issues, gather information
  • Respond to customer queries
  • Escalate complex or unresolved issues
  • Provide professional advice and uphold the companies reputation and ethos

You need:

  • 1st line / 2nd line customer support experience
  • IT literate, a good understanding of Microsoft office and CRM systems
  • Strong communication skills and able to work under pressure

If you wish to learn more about this opportunity, then please feel free to apply and I will be in touch.