Are you looking for a temporary opportunity to join a passionate and innovative professional services company based in Bath.
My client is seeking an Customer Service Administrator working closely with the customer care team.
Key Responsibilities:
- Diagnostic of customer issues, gather information
- Respond to customer queries
- Escalate complex or unresolved issues
- Provide professional advice and uphold the companies reputation and ethos
You need:
- 1st line / 2nd line customer support experience
- IT literate, a good understanding of Microsoft office and CRM systems
- Strong communication skills and able to work under pressure
If you wish to learn more about this opportunity, then please feel free to apply and I will be in touch.